All order cancellations will be handled as per our Standard Cancellation Policy
Cancellation by Petxan:
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Cash payment mode orders will be cancelled for non-receipt of cash within 48 hours from the time of placing the order.
Cancellation by Customer:
In order to get a defective item replaced, contact us at email@example.com or call on +977-98XXXXXXXX, within 30 days from the date of delivery. The defective product or part of the product will be recalled and a replacement will be shipped immediately.